Privacy Policy

Effective Date: February 10, 2026

This Privacy Policy describes how New Light Wellness & Treatment Clinic ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at newlight.website, contact our facility, or receive treatment services at our center located at 3411 E El Camino Real, Santa Clara, CA 95051. By using our website or services, you consent to the practices described in this policy.

Information We Collect

New Light Wellness & Treatment Clinic may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address, and date of birth provided through our contact forms, phone calls, or in-person visits.
• Insurance and Financial Information: Health insurance details, policy numbers, and billing information submitted for insurance verification and payment processing.
• Protected Health Information (PHI): Medical history, treatment records, diagnoses, medication information, and clinical notes collected during the assessment, admission, and treatment process at our facility.
• Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other analytical data collected automatically when you visit our website.
• Communication Records: Records of phone calls, emails, and web form submissions made to our admissions team or other departments.

Use of Information

We use the information we collect for the following purposes:

• To provide addiction treatment services, medical care, and clinical support at our Santa Clara facility.
• To process admissions inquiries and verify insurance coverage.
• To communicate with patients, families, and referral sources about treatment plans and progress.
• To process billing, payments, and insurance claims.
• To improve our website, services, and patient experience through aggregate analytics.
• To comply with legal, regulatory, and accreditation requirements.
• To respond to inquiries submitted through our website, email, or phone.
• To send relevant information about our programs, resources, and community events when you have opted in to receive such communications.

HIPAA Compliance

New Light Wellness & Treatment Clinic is fully committed to compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all applicable federal and state regulations governing the privacy of patient health information. As a licensed addiction treatment facility in California, we also comply with 42 CFR Part 2, which provides additional protections for substance use disorder treatment records.

All Protected Health Information (PHI) collected at our facility is handled in strict accordance with HIPAA Privacy Rule and Security Rule requirements. Our staff receives regular training on HIPAA compliance and patient confidentiality procedures. We maintain physical, electronic, and procedural safeguards to protect your health information from unauthorized access, use, or disclosure.

Information Sharing and Disclosure

New Light Wellness & Treatment Clinic does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• For Treatment: With healthcare providers involved in your care, including physicians, therapists, and specialists, to coordinate your treatment at our facility.
• For Payment: With your insurance company or third-party payers to process claims and verify benefits.
• For Healthcare Operations: With accreditation bodies, quality improvement auditors, and regulatory agencies as required for facility operations.
• With Your Consent: With family members, legal representatives, or other individuals you have authorized in writing to receive information about your treatment.
• As Required by Law: To comply with court orders, legal proceedings, or mandatory reporting requirements under California or federal law.
• Service Providers: With trusted third-party vendors who assist in operating our website or conducting our business, provided they agree to keep your information confidential.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device when you visit our website.

• Essential Cookies: Required for basic website functionality, such as navigation and access to secure areas.
• Analytics Cookies: Used to collect aggregated, anonymous data about how visitors use our website, helping us improve content and user experience.
• Functionality Cookies: Enable the website to remember your preferences and settings for a more personalized experience.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. We do not use cookies to collect Protected Health Information.

Your Rights

As a patient or website visitor, you have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of your personal and health information held by New Light Wellness & Treatment Clinic.
• Right to Correction: You may request corrections to any inaccurate or incomplete personal or health information in our records.
• Right to Restrict Use: You may request restrictions on certain uses or disclosures of your health information, though we are not required to agree to all restriction requests.
• Right to an Accounting of Disclosures: You may request a list of disclosures of your health information made by our facility for purposes other than treatment, payment, or operations.
• Right to Confidential Communications: You may request that we communicate with you about health matters through a particular method or at a specific location.
• Right to Revoke Authorization: If you have previously authorized the release of your information, you may revoke that authorization in writing at any time.
• California Privacy Rights: California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what information is collected, the right to deletion, and the right to opt out of the sale of personal information. New Light Wellness & Treatment Clinic does not sell personal information.

HIPAA Notice of Privacy Practices

In accordance with HIPAA requirements, New Light Wellness & Treatment Clinic maintains a detailed Notice of Privacy Practices (NPP) that describes how your Protected Health Information may be used and disclosed, and how you can access this information. A copy of our full Notice of Privacy Practices is provided to all patients at the time of admission to our facility.

You may also request a copy of our Notice of Privacy Practices at any time by contacting our Privacy Officer at the information listed below or by visiting our facility at 3411 E El Camino Real, Santa Clara, CA 95051.

Data Security

New Light Wellness & Treatment Clinic implements industry-standard security measures to protect your personal and health information. These include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, regular security audits, and staff training on data protection protocols. While we strive to protect your information, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a minor, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact our Privacy Officer immediately.

Third-Party Links

Our website may contain links to third-party websites for your convenience and information. New Light Wellness & Treatment Clinic is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit.

Changes to This Policy

New Light Wellness & Treatment Clinic reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us Regarding Privacy

If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or our HIPAA compliance practices, please contact our Privacy Officer:

This Privacy Policy was last updated on February 10, 2026, and applies to New Light Wellness & Treatment Clinic and its website at newlight.website.